Post by Jerome on Dec 26, 2023 10:38:40 GMT 1
You can only communicate with a doctor by email. What can he do if you write "I'm sick, please send medicine" ?
Many do the same here: "JJazzLab does not work, help"
DO NOT SEND ME PRIVATE MESSAGES OR EMAILS (unless it's a donation code problem or a private matter)
0. SEARCH THE ONLINE DOCUMENTATION
jjazzlab.gitbook.io/user-guide/
1. SEARCH THE FORUM
Use the Search feature!
2. CREATE A NEW THREAD
Add a post to an existing thread ONLY if it's a similar issue.
3. PROVIDE JJAZZLAB VERSION AND OS
Examples: "JJazzLab 4.0.1", "Windows 11", "Ubuntu Linux 21", "MacOS 13"
4. WHAT IS THE PROBLEM, HOW TO REPRODUCE IT?
5. PROVIDE ERROR MESSAGES AND LOG FILE
Many do the same here: "JJazzLab does not work, help"
DO NOT SEND ME PRIVATE MESSAGES OR EMAILS (unless it's a donation code problem or a private matter)
0. SEARCH THE ONLINE DOCUMENTATION
jjazzlab.gitbook.io/user-guide/
1. SEARCH THE FORUM
Use the Search feature!
2. CREATE A NEW THREAD
Add a post to an existing thread ONLY if it's a similar issue.
3. PROVIDE JJAZZLAB VERSION AND OS
Examples: "JJazzLab 4.0.1", "Windows 11", "Ubuntu Linux 21", "MacOS 13"
4. WHAT IS THE PROBLEM, HOW TO REPRODUCE IT?
Describe the sequence of actions that caused the issue.
What did you expect Vs what actually happened.
Provide screen captures when relevant.
5. PROVIDE ERROR MESSAGES AND LOG FILE
Copy error messages.
Provide the log file: jjazzlab.gitbook.io/user-guide/faq#how-to-submit-a-bug-how-to-find-the-log-file
